Refund policy

Customer satisfaction is important to us.

Returns: Eligible online orders can generally be cancelled within 14 days of delivery under UK consumer law. Please contact us to arrange your return.

Refunds: Approved refunds will be issued to the original payment method within the applicable legal timeframe.

Return Costs: Customers may be responsible for return delivery costs when changing their mind, where legally permitted and properly communicated before purchase.

Damaged or Faulty Items: If your item arrives damaged, faulty, or incorrect, please contact us with your order details and photographs where appropriate.